Privacy Policy
Effective Date: April 1/2025
Acacia Holistic Health (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our clinic, website, or use our services.
1. Information We Collect
We may collect the following types of personal information:
A. Personal Information You Provide
• Name, address, phone number, and email address
• Date of birth and gender
• Health history and treatment information
• Payment and billing details
• Emergency contact information
B. Information Collected Automatically
• Website usage data (IP address, browser type, device information)
• Cookies and tracking technologies to improve website experience
C. Sensitive Health Information
As a holistic clinic, we may collect health-related information necessary for your care. This data is protected under applicable health privacy laws.
2. How We Use Your Information
We use your personal information for the following purposes:
• To provide personalized holistic healthcare services
• To schedule appointments and send reminders
• To process payments and invoices
• To communicate with you about treatments and services
• To comply with legal and regulatory requirements
• To improve our website and services
3. How We Protect Your Information
We implement appropriate technical and organizational measures to safeguard your information, including:
• Secure electronic health record (EHR) systems
• Encryption and password protection
• Restricted access to personal data by authorized personnel only
4. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with:
• Licensed healthcare practitioners within our clinic for treatment purposes
• Third-party service providers (e.g., payment processors, appointment scheduling platforms)
• Legal authorities if required by law
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
• Access & Correction: You can request to review or correct your personal data.
• Data Deletion: You may request that we delete your data, subject to legal retention requirements.
• Opt-Out: You can opt out of marketing communications at any time.
6. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. You can manage cookie settings through your browser preferences.
7. Retention of Your Information
We retain your personal information for as long as necessary to provide services, comply with legal obligations, and maintain business records.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
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Acacia Holistic Health
465 King at E unit 13, Toronto ON, M5A1L6
Nestled in the vibrant community of Corktown, Our sanctuary is your local retreat for high-quality and personalized holistic services in a soothing environment. Experience physical, emotional, and mental well-being, with lasting balance and vitality. Our expert practitioners provide integrative treatments that nurture the body, mind, and spirit.
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